International delivery to Spain was very speedy.
The packaging was not so good. The address label was put on the bottom of the box and there are no arrows on the box showing "this way up". We opened the box at the address label end and the polystyrene had mostly broken and was in bits. Some was inside the Oven and the Oven had definitely been moving around in the box.
There was a little damage to the oven funnel and legs but nothing that affects performance.
Vevor need to look at the packaging.
Assembly wasn't easy for the inside back plate and removing some of the stainless steel protection was time consuming to get a good finish.
Value for money is excellent and the accessories are all good, though a bigger Pizza wheel would be welcome.
We will use in the next week when the Grandchildren come.
Looking forward to using it and looks better than the Pizza Oven we bought for the Barbeque which never gets hot enough.
Respuesta de Servicio al Cliente:
Dear customer,
Thanks for your message and sorry about the inconvenience caused.
We are glad to offer you the best service here.
Would you kindly send e-mail to support@vevor.es with your order number and the related photo or video to show the issue clearly please?
We will help you check it and reply you within 24 hours.
Please do not worry. We will offer satisfying solution after we figure it out.
Your any feedback will be highly appreciated.
Best regards,
Vevor Team